Return & Exchange

As a customer of GoBabyGo, you always have a 14-day right of return from the day you receive the item, if the item is returned in the same condition as your received it and in its original packaging.
Once we have received the item, you can either choose to exchange it or to receive a refund. You are responsible for return postage. Remember to enclose a copy of your invoice when returning items to us and please keep your postal receipt as proof that you have returned the item. We do not compensate for items lost on their way back to us.
The easiest way to exchange an item is by returning it and then placing a new order in the shop.